Wednesday, May 19, 2010

Strength of Character

Strength of Character

Recently I vociferously expressed the need for leaders with Strength of Character. Once voiced, I continue to ponder it and its undeniable importance. But, what does ‘strength of character’ mean? Does it mean the same to me as it does to the others on that conference call?

What does strength of character mean to you? How do you define it in one simple phrase? Better yet, what example of strength of character comes to mind when you give a few minutes of thought?

How many people can you name who demonstrate strength of character? When it is needed? Or even on an occasional basis?

Are we sometimes put in a position or situation that grates against our values or character with little or no choice?

While travel was still in our blood, my husband accepted a position in the Middle East. Among our preparation were daylong workshops designed to prevent culture shock. We were excited and very curious about what our lives would be like over the next couple of years. Prior to our arrival, we were instructed by a company representative to stick a $50.00 bill in our passports prior to handing them over to immigration officials. We followed those instructions. Our entrance into the country was uneventful.

That certainly went against our values. But did we have a choice?

What about the situations where we have choices?

Think back to your teenage years. Remember peer pressure. I know of almost no time in our lives that tests strength of character more than dealing with peer pressure. Especially when our peers and what they think seem to be more important than our teachers and certainly more important than what our parents think. There is nothing that challenges strength of character more than peer pressure – at any age.

I know strength of character when I see it. I know when I don’t see it. I know when it is needed. I must define it. Not just for me but for you and leaders everywhere. It’s so important. So what is strength of character?

Malcolm Forbes says, “You can easily judge the character of others by how they treat those who can do nothing for them or to them.” From Thomas B. Macaulay, “The measure of a man’s real character is what he would do if he knew he would never be found out.” Now, we’re close to the definition. We can all agree that strength of character is often bandied about and occasionally subtly implied. I’m optimistic that we all agree that it is a characteristic that needs to be expected and required by followers and leaders alike.

Today, my definition starts with ethics. Ethics is doing what is right whether someone is watching you or not. That’s another way of saying what Thomas B. Macaulay says about character. My preferred definition of leadership ethics is treating people fairly rather equally. “Wait a minute!” You say? “Aren’t we supposed to treat people equally? Isn’t that almost required by law?” Stop and think. Leaders know that every person is different with different strengths, different ways of communicating, different ideas, personalities, backgrounds, experiences and goals. No two people are alike. So if you treat people equally, in reality, you are treating them… unequally.

Leaders treat people fairly. It requires strength of character to know and value the differences in people and treat them accordingly.

Strength of character, most of all, is stepping up to the plate and doing what is right when it needs to be done, when no one else is willing to do it. It is standing up for your team, protecting your organization, taking care of every client; taking responsibility for your actions and the actions of your team. You may feel as if you are all alone when you show strength of character. However you do it anyway, because it’s right. Now, that’s strength of character!

Sunday, May 2, 2010

Add Spark to Your Life: Contribute Time and Energy to a Nonprofit Organization

Add Spark to Your Life

Contributing your time and energies to a nonprofit organization adds spark to your life and energizes. People who feel as if they are “missing out on something” in their jobs, careers and life in general may be stimulated by involvement in a nonprofit organization they feel is a worthwhile cause.

It’s more than the good feeling you get from giving. It’s an opportunity to learn something new, to meet new people, become part of a special community, and maybe, just maybe, it will revitalize how you feel about your job and career.

Research organizations. Discover what interests you. Think what kind of volunteer work you truly want to do. Consider that you can and will learn something new in the process. Who knows, it may lead you to a new more exciting and challenging career.

Whether you are entrenched in your career, in transition, or ready to transform, volunteering and serving can add a lot of spark to your life.

Monday, April 26, 2010

Explore and Exploit Your Uniqueness

Brand New! Brand You!

How do you market yourself in your career or in your business? What’s your brand? Do you have one?

Where would Coca Cola, Blue Bell Ice Cream or the IPhone be without a brand? You not only need one, you deserve one. Give serious consideration to designing and polishing your personal brand!

Marketers can gain deep brand experience insights from this question: “Think about the five brands that have made the biggest difference in your life. Tell us about them.” ~~Ian Ryder, Vice President Brand & Communications

Think of other brands. What ones are foremost in your mind? Are you brand loyal? If so, to what brands and what generates and maintains that loyalty?

In developing your brand consider your uniqueness. Everyone is one of a kind. How do you describe yourself, your work, and your passions? What vision do you have for your future? Be specific. Be succinct. Be generous and optimistic. Write it down. Build your Brand New Brand You.

Tuesday, April 13, 2010

Tips for a Successful Mentoring Relationship

Five Tips to Building a Successful Mentor - Mentee Relationship

1. Express expectations from the beginning.

2. Distinctly define the relationship by answering the following journalistic questions:

  • What?
  • When?
  • How?
  • Where?
  • You answered the "who" when you agreed to the relationship.

3. Include goals and objectives in the initial discussion.

4. Develop an agreement that encourages and maintains focus.

5. Clearly communicate the need for confidentiality so that both parties are free to express their concerns, doubts, and fears.

Tuesday, April 6, 2010

Plant Something!

Spring 2010 Plant Something!

As part of his unique marketing strategy, my dentist engraves a message on the complimentary toothbrush I receive as compensation for my stress due to the dreaded semiannual cleaning.

Today, he engraved, “Spring 2010 Plant Something!”

I imagine, that like me, when you read that you thought of planting spring flowers, vegetables or perhaps a shrub or tree.

Think bigger than that! Interpret ‘Plant something” as a suggestion to plant an idea; to plant a positive thought; to plant the beginning of an entrepreneurial venture; to plant potential in the possibilities of yourself and others.

Or think really big! Plant a tree of success. On your success tree are the plans and implementations you need to make to realize your dreams! It’s spring! Plant so that you will reap success in both the immediate and distant future.

Friday, April 2, 2010

Promotion for Dallas ASTD's Consultant's Workshop

DALLAS ASTD PRESENTS...

The Consultant's Road to Success: Where Strategy Meets Execution

Thursday, April 29, 2010
8:00am – 5:00pm
Mary Kay Inc. Meeting Center
16251 Dallas Parkway
Addison, TX 75001

Turn your professional service business into a finely tuned machine and get on the fast track to grow your income. Learn how to turbo charge the results of your client marketing system by developing a strategic marketing plan that will increase lead generation, client retention, and improve profits. This full-day workshop is for training consultants, coaches, and “solo-preneurs” looking to take their business to the next level!

Register by April 22nd to take advantage of the early registration special rate!

See full details on our Events web page:

http://www.dallasastd.org/index.php?option=com_content&view=category&layout=blog&id=27&Itemid=84


Thursday, March 25, 2010

It's the Little Things that Make a Big Difference

It's the little things that make a big difference in anything, but especially in customer service. Regardless who your customers are. They may be clients, they may be associates, they may be friends. People remember the little things.

I picked up a printing order on Wednesday. I consider both the owner of the company and one of her employees my friend. Friends, none the less, when I went into the shop to pick up the order, the owner immediately unwrapped one of the newly printed booklets and handed it to me so I could look, feel, touch and ooh and aaah. She knows that a customer is a customer and you treat any and all customers well. She could have easily chatted with me; had the boxes carried out to my car; and sent me on my way, invoice in hand. I wouldn't have thought anything about it. Nor would I have been compelled to write about it.

It's the little things that make a big difference. What little things are you doing for your clients, customers or even your friends?

Tuesday, March 16, 2010

Be Aware of and Actively Replace Pessimistic Thoughts

Attitude is very interesting to observe. We cannot tolerate a bad attitude in others, yet we rarely recognize our own negativity and complaining.

Turn your pessimistic thoughts into optimism with minor changes in the words.

“I can’t do that” easily becomes “I can do that.” It only takes the removal of an apostrophe and a ‘t’.

Change ‘that’s way to difficult for me” into “that’s a challenge for me.” Once again very minor and simple changes make a major difference.

Replace “That makes me so mad” to “That makes me so glad.”

Do you now have the rhythm? Good. Making changes in your attitude are signs of effective self-leadership.

Tuesday, March 9, 2010

Signs of a Leader

Did you watch the Academy Awards this year?

If you did, and if your leadership radar was tuned on and up, you would have picked up on the subtle actions of a leader. It was an oasis in a desert barren of leadership. It was a sight to behold.

Many newly pronounced Oscar owners went slightly out of their way to pass by this leader to be congratulated as they made their way toward the stage. They were rewarded with hugs, smiles, emotional embraces, and simply, yet warmly, acknowledged for their achievements.

As the show progressed this leader appeared more obvious because of the number of winners who made sure of the connection.

It was not until the conclusion of the program that the leader and the leadership became apparent. Then, when Kathryn Bigelow was announced as the Oscar winner for best director and again when “The Hurt Locker” was announced as the best picture of the year Kathryn Bigelow’s pure of heart leadership took center stage.

We heard leadership in her comments, felt it in her passion, and most importantly, palpably saw it in the sense of teamness, family, and togetherness that was on that stage among the cast and crew. Something that only an extraordinary leader brings out in a group.

Something we need to see, experience and hear more of and in many, many different situations and venues.

Tuesday, March 2, 2010

Do You Mean Now?

Do You Mean Now?

"Do you mean now?" Yogi Berra is one of my favorite philosophers. Looking for a laugh, I read some of his quotes. Wanting inspiration, I read some of his quotes. "Do you mean now" was the response he gave when asked for the time.

Funny out of the mouth of Yogi Berra, it's an important question to ask yourself when you are once again looking at that 'big hairy" project that's been on your "to do" list for two weeks already. And it was due last Friday. Actually ask the question of yourself. If your answer is, "Yes," action is required. NOW!

Procrastination is a big word that often gives you an excuse to do just that. You admit to yourself that you are a procrastinator. You accept it too readily. Should the truth be known, people spend far more energy on procrastinating than they would if they just hunkered down and finished the task. Procrastination opens the door in your mind to believing the task is much more difficult and time consuming than it really is.

Here's a challenge for you. The next time you have put something off far too long. Just do it. Get it done. However, time how long it takes you to finish. Then consider how difficult it was to accomplish as compared to what you had imagined it would be. Chances are you'll discover it took less time and it wasn't really difficult at all.

Do you mean now? Yes, now.

Friday, February 19, 2010

Award Yourself for Staying Focused

Award yourself when you stay focused and on target!

She stood on the soccer field. It was her very first game. Her chubby little legs were ready to run toward the ball. Or were they? In a blink of an eye, she was bending over and picking a bright, yellow flower that was nestled in the grass.

She was not focused. However, it was understandable. She was only four years old.

Are you as easily distracted as a four-year old? Your immediate reaction to that is, “no, not me.” However, often, without thinking, we veer off in directions unrelated to projects important to reaching goals and realizing dreams.

Stay focused on your goals. Plan the necessary steps to reach them. Track the efforts and time you stay on target. Reward yourself when you do. Some ways to do that are: Mark that task off of the to do list with a strong flourish. Take a moment. Have a latte or a chai tea. Tell yourself, ”You did it!” Give yourself a high five. (That’s holding your hands up above your head and clapping them together once.) Look in the mirror. Smile. Laugh out loud! You are now ready to move to the next step necessary to reaching your goals!

Tuesday, February 9, 2010

Define Goals. Energetically Pursue. Face Challenges Head On.

Know your alphabet: D E F Define your goals. Energetically pursue them. And Face your challenges! Three more steps on your journey to success!

In the inimitable wisdom of Yogi Berra, "You've got to be very careful if you don't know where you're going, because you might not get there."

Define your goals. Write them down. Know where you are going. Store them in your memory in high definition. Save them on your computer. Know and visit them often.

Energetically pursue them. Put your heart and passion into it. It is simply amazing what you can accomplish when you use your energy to the fullest. Along the way, you will have challenges. Face them. Keeping your eyes on your goals, look your challenges straight in the eye. Face them head on and without missing a beat, stare them down and continue on your journey to success.

The only barrier between you and your alphabetized journey to success is knowing and applying your ABCs, or DEFs as is the case this time.

Wednesday, February 3, 2010

Actions. Beliefs. Commitments.

Know Your ABCs.

Whether you learned the alphabet at your mother's knee, from Sesame Street, Baby Einstein or in pre-school, everything you know, do, or accomplish is because you know your ABCs. Let's take the first three letters of the alphabet: A, B, and C.

A is for Action. Every goal requires action. No action. No momentum. Without momentum you barely maintain status quo. Take action to meet your goals.

B is for Beliefs. Awareness of beliefs you hold about yourself often lead to lack of action. A belief that you can't do something holds you hostage. A belief that you don't have the skills and/or tools you need to accomplish a desired goal stops any progress. Hold on to and expand the beliefs you have about your potential. Believing in yourself encourages action. Action builds momentum.

C is for Commitments. Commitment to your goals is a prerequisite to success. Keep your focus on your goals. Commitment overcomes adversities. Commitments made to others that are ALWAYS honored develop credibility. Credibility reflects integrity. All are additional requirements for your growth and success.

It's one thing to know your ABCs, it's another to use them. Take action!

Tuesday, February 2, 2010

Dateline: February 2, 2010. Dallas, Texas. There was sunshine in north Texas today and the groundhog saw his shadow ensuring that north Texas will have six more weeks of winter weather.

Myth or truth. Fact or fiction. Superstition or reality. We hold onto myths and superstitions to the extent that they hamper our progress. Will we have six weeks of bad weather? Chances are very slim. If we do, it will not be because the groundhog saw his shadow today.

What other superstitions do we hold onto, some of them of great renown and others of our own making. Walking around an historic downtown area recently, I had to make a choice. Do I walk under the ladder that was leaning against a building and across the sidewalk? Or do I ignore the superstition? I admit! I walked around it even though I had to step off of the sidewalk into the street.

You might say, it really didn't require much for me to walk around it. That's true. However, different kinds of myths get you in a stranglehold and keep you from moving forward. Myths of your own making. Consider the fear of success. There's no basis for that fear. Still it can keep you from moving forward. If you let it. Another case in point, lack of confidence in your ability. It's not something you can touch. It's a work of fiction that is actual only because it can keep you from moving forward.

Forget that the groundhog saw his shadow. Put myths, fictional ideas and superstitions aside. Good weather and accomplishments you can be proud of are in the forecast. The reality is believe in yourself. You can do anything you want to. You decide.

Sunday, January 31, 2010

Feedback that Makes a Difference

Someone asks you to give them feedback on their performance, presentation, or report. Do you do it even though you would rather not?

When the request is genuine and you know the person asking will learn from what you have to say, it's an opportunity to make a difference. Seize it.

If there is a lot of room for improvement, limit your comments to two or three. Even if the listener is willing there is still a limit to how much they can absorb at one time. Decide what is most important. At the conclusion of your feedback, let them know you have more ideas to share with them at another time.

Use positive words and action verbs in your suggestions. They motivate. Include possible outcomes as a result of their follow through on the feedback. Positive outcomes are the carrot they will be encouraged to follow. Take time to include a story that reinforces why they should adopt your suggestions. Stories are the "visual aid" supporting your ideas.

Effectively presented, feedback makes a difference and we all want to make a difference.

Thursday, January 28, 2010

The Importance of Planning

"A fool with a plan can outsmart a genius with no plan." - T. Boone Pickens
When I heard T. Boone say this on a TV news show back in November 2008, it resonated with me for two reasons: 1) The strength and validity of the point. 2) The story he told that gave credibility to the point. (More on that later.)

What if you are a genius with a plan? What a winning combination!

Do you have a plan for this week? This month? This year? The next five years? Without a plan, things do happen, however they just happen. A plan motivates, propels and holds you accountable. It doesn't have to be a formal, well written plan to make a difference. A simple one will suffice for starters. For example, complete these statements. This is what I am going to do over the next month, year, or five years... and this is how I'm going to do it... Visit your plan regularly. Track what you do, how you do it and the results of your actions. Celebrate your successes. Envision the end results.

Having a plan and executing it just may be what proves you to be a genius!



Everyone has genius within them.

Tuesday, January 26, 2010

Change: Good Start for 2010

Have your New Year's resolutions disappeared? What did you say you were going to do differently but for some reason, you didn't follow through with the "change" necessary to the resolution?

We experience change almost on a daily basis. Most of which we have little or no choice but to accept.

Change we choose to make for ourselves is good, yet we rarely stick with it long enough to succeed.

This year I decided I would do it differently. I didn't make a New Year's Resolution. I made a conscious decision to change from my old fashioned hard copy planner to the calendar on my IPhone and computer.

I know from past experiences that it takes the "proverbial" twenty-one days to make or break a habit so I know I've succeeded in making this change because we are now twenty-seven days into twenty-ten.

This change wasn't easy. At first I kept my planner on my desk, then I moved it to a chair not too far from my desk. Now it is across the room somewhere, yet still in my office. Truthfully, I don't miss carrying it around. It was heavy. My phone actually has more information at my fingertips, an obvious improvement.

I use Notes App for my to-do lists, email them to my computer and I can print them if I choose to.

Change can be good. I like this change. And you know, it really wasn't as hard as I thought it would be.